On November 29, 2022 MDIS Tashkent Business Incubation Centre organized the online webinar with Ms. Anna Pletneva, Strategic Marketing Expert in "Marketing DNA" (ДНК Маркетинг) (https://dnk.bz/dnk-marketing), the International Marketing Agency.

During the event, participants have learnt how to model and manage the customer journey map and how to audit all customer contact points with the company and find leaks. Ms. Pletneva also shared her experience in how to avoid non-obvious barriers in interaction with clients and shared insights on the ways to eliminate them.

MDIS Tashkent extends its sincere gratitude to Ms. Anna Pletneva for her illuminating presentation.